Wireless connection prompts starting March 4

This notice appeared in the Weekly Phoenix between February 25, 2019 and March 4, 2019.

February 26, 2019

On or after March 4, you’ll be prompted to log into the ‘Poly_Secure’ wireless network and verify a new security certificate. Read on or contact the Helpdesk for more details. 

On or after March 4, you’ll be prompted for your username and password when connecting to the ‘Poly_Secure’ wireless network; you’ll then be asked to verify a new security certificate. Double-check that you are connecting to ‘Poly_Secure’—then proceed with confidence. 

We’ve attached further documentation with screenshots to this page.

Once connected, your wireless experience will be unchanged. You’ll log in and accept the certificate once—but only once—for each wireless device you have. 

We’re upgrading the certificate used to secure wireless connections—the ‘secure’ in ‘Poly_Secure’. Your device verifies this certificate each time it connects. If the certificate changes—as it will on March 4th—you’ll need to accept the change. All this happens so you can be sure you’re connecting to the secure wireless network—not a fake with the same name. 

Certificates are designed to expire periodically. If an adversary stole a non-expiring certificate they could impersonate us to steal our data or damage our reputation. We can also revoke certificates voluntarily if necessary. Either expiration or revocation would trigger the same prompt on your device. 

As always, if you have questions about any Technology Services upgrade, please email the Helpdesk or call 863-874-8888. 

View the Wireless Upgrade Documentation here.