Results of Workday Usability Survey

This notice appeared in the Weekly Phoenix between June 22, 2021 and June 28, 2021.

June 22, 2021

Thank you for participating in the Workday Usability Survey. The survey was administered from May 19, 2021 to June 7, 2021. A total of 181 respondents or 41% of the Florida Poly workforce completed the survey. Workday, Florida Poly’s Enterprise Resource Planning (ERP) system surpassed a usability score of 68, which is above average. Click to learn more about System Usability Scale (SUS).

Summary of Results:

  • Most were neutral or agreed they would like to use Workday frequently.
  • Most disagreed that the system is unnecessarily complex.
  • Most agreed that the system is easy to use.
  • Most disagreed that technical support is required to use the system.
  • Most were neutral or agreed that the system is well-integrated.
  • Most were neutral or disagreed that there is too much inconsistency in the system.
  • Most agreed that people would learn to use Workday very quickly.
  • Most disagreed that the system is cumbersome to use.
  • Most feel very confident using the system.
  • Most disagreed that they had to learn a lot of things before using the system.

Please contact Workday support if you have any questions.